Locations: Tap & Vine 6443 - Indian Trail

Job Brief:
A Host, Hostess, or Greeter, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.

Responsibilities:
A Host/Hostess’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Hostess duties and responsibilities include:

  • Greeting customers as they walk into the restaurant
  • Helping guests with reservations and guiding them to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Providing customers with menus and answering any initial questions they may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and scheduling reservations with large parties

Requirements:

  • Ability to provide top-notch customer service in a fast-paced environment
  • Able to work in a standing position for long periods of time
  • Proven restaurant experience
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy

Apply Now

We can be reached by phone at 704-776-9597 during normal restaurant hours, or write to us any time through our website’s contact page.