Responsibilities:
A Host/Hostess’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Hostess duties and responsibilities include:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
Requirements:
- Ability to provide top-notch customer service in a fast-paced environment
- Able to work in a standing position for long periods of time
- Proven restaurant experience
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy